Hirova support

Email support@hirova.app. Please don't send your full resume unless we ask for it; a description of the problem and the approximate time it happened are usually enough.

Hirova is provided by Marcos Jaen, Langreo, Asturias, Spain.

Subscriptions

• Cancel or change a plan: in Hirova, Settings > Subscription > Manage subscription, or on your iPhone, Settings > your name > Subscriptions > Hirova. You can also use Apple's subscription page.
• A purchase isn't showing: choose Settings > Subscription > Restore purchases while signed in to the Apple Account you paid with.
• Refunds: Apple handles App Store payments. Request a refund at reportaproblem.apple.com. Email us too if a problem with Hirova stopped you using what you paid for. EU and EEA consumers can also withdraw.

Your data

• Export: Settings > Account > Export my data downloads a JSON copy of your account, documents, facts and choices.
• Delete your account: Settings > Account > Delete account. Access ends at once. Deleting your account does not cancel an Apple subscription, so cancel that separately if you want to.
• AI processing: turn it on or off in Settings > AI > AI processing. You can still write, edit, export and delete without it.
• Weekly suggestions and the weekly email: Settings > AI. Every weekly email also has an unsubscribe link.

The privacy policy explains what we collect and how long we keep it. The terms cover the service and your subscription.

Sign-in

Codes arrive from no-reply@hirova.app and expire after 10 minutes. If one doesn't arrive, check your spam folder and request a new one after a minute. Never share a code; we will never ask you for one.